On the My Contact Info page, homeowners can update any of the below information. ![]() Here, they can see what step each item is currently in as well as send a message directly to the appropriate team member by clicking Reply next to each specific action item. Homeowners have access to a list of their property’s action items on the My Items page. Most 3 rd party payment processors do charge a fee for this option. Homeowners can make payment by a credit or debit card. If they have a balance due, they will need to submit a payment for the full balance before they can successfully enroll in Auto-Draft. The homeowner will need to have a $0 balance before enrolling in Auto Draft. The monthly assessments will be auto-drafted on the same day each month. Homeowners can set up auto-draft for their monthly assessments from a checking account only.
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